Businesses we can help: From technology sector to travel industries

While you are busy building the next technological breakthrough, we’ll make sure your clients understand what you do. And want to buy it. And that none of your paperwork is left unnoticed, unattended, un-taken-care-of. We are offering a very broad set of services, which means that we can create the perfect mix-and-match just for your needs. What is almost certain, though, is that you’ll need our assistance in customer support. But we don’t stop there. We can also offer you all the help you might need for those dreadful back-office tasks that take up your valuable time and impede your team’s productivity. As for our own performance? You don’t need to worry about that. We will set the KPIs together, and we will see that not only are they kept, but they are greatly exceeded!

You go on disrupting the market, we’ll take care of all the rest!

You are a passionate gamer, you are currently streaming and something goes wrong. You have all the patience in the world for the support team to get back to you, right? Yeah, absolutely not.
We are here for the rescue! Our customer support services will make sure that your client is happy by receiving stellar support for their problems! What is more, everyone is happy to be experiencing their online entertainment in a safe, hate-free environment.

Our online moderators will make sure to clear any unpleasant comments, restoring the positive vibes of the community.

If you are in retail and E-Commerce, one of the main questions is always the following. Why are my customers not cashing out? Is it the product? Is it the prices? Is it the UX-UI? Is the button not big enough? What is it?

Well, it mostly is the digital customer experience.

In an online shopping environment your client needs to feel assured that any questions about your product or service will be clarified in a direct, understandable and, above all, reassuring manner.

Did you know that an average user spends more than 2 hours daily on social media, a time rising to well over 8 hours for teenage audiences!

As your business is active in this field you are bestowed with the often unpleasant responsibility to ensure that your users are at all times within a pleasant, kosher environment. And depending on the line of work that can require many hours of engagement on your side. Or, on our side if you decide to outsource this line of work and focus on your product development instead. Your call! What we can say though is that we are experts in keeping the online environment free from negativity and toxic comments as our team will monitor in real time and sort out the spam and the unpleasantries. And, of course, should your users have any questions whatsoever we are here to answer them in no time.

The shortest path to this goal is a responsive and empathetic customer service. And a fraud-free environment, of course. Lucky you, we are specialized in precisely that. Our customer care services will see that all the questions of your clients are answered in real time, solving their problems and building a trustworthy image for your company. What is more, we will clear the air from any unwanted comments and spammy behaviors, delivering a carefree environment for your clients to operate in. Because any sort of hint of fraud within Fintech is something that you REALLY don’t want to have.

Here, it’s all about security. A sense of security which creates a long-lasting bond between you and your client.

Crypto & NFT technology is here and it’s changing everything.

The future of finance has arrived! This new technology is here to show us the new era of the market, bringing with it a ton of controversy and questions, as often is the case with everything groundbreaking. While you focus on developing your product, we will create an environment for your clients that feels safe, fast and stable.

Travel is a tricky one. Probably the only industry in which you are handling the requests of someone who just started their long-awaited, well-deserved holiday. And you know, it is precisely this moment that you don’t want to be dealing with hassle. All you want is to reach your destination and just relax. We can offer your clients exactly this carefree experience. Our travel-related services cover every bit of the journey. From the endless amount of information flow that is the reservations procedure, to offering your clients an impeccable delivery service right at the comfort of their lodging, we got this!

Utilizing state-of-the-art equipment, technology and the latest software, we will offer you an all-to-one solution so you can focus on developing your product while your clients enjoy a stress-free holiday!